Privacy Policy

1. Information We Collect

Account Information

When you create an account or purchase services, we collect your name, email address, billing address, and payment information.

Technical Data

Our servers automatically log IP addresses, browser type, operating system, and page visit timestamps for security and service optimization purposes.

Communications

When you contact us via email, phone, or web form, we retain the content of those communications for support purposes.

2. How We Use Your Information

• To provide, maintain, and improve our services.
• To process payments and send billing notifications.
• To respond to support inquiries.
• To detect and prevent abuse, fraud, and security threats.
• To comply with legal obligations.

3. Information We Do NOT Do

• We do not sell your personal information to third parties.
• We do not serve targeted advertising.
• We do not use third-party analytics or tracking pixels.
• We do not share data with data brokers.

4. Data Retention

Account data is retained for the duration of your service plus 90 days after termination. Server access logs are retained for 30 days. Billing records are retained for 7 years as required by tax law.

5. Data Security

We implement industry-standard security measures including TLS encryption for all connections, encrypted storage for sensitive data, regular security audits, and access controls limiting employee access to customer data on a need-to-know basis.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Export your data in a standard format.

To exercise these rights, email privacy@pacyworld.com or use our contact form.

7. Cookies

We use only essential session cookies required for login functionality. We do not use advertising cookies, analytics cookies, or social media tracking pixels.

8. Third-Party Services

We use payment processors (Stripe) to handle billing. Their use of your information is governed by their respective privacy policies. We do not share data with any other third-party services.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes

We may update this policy periodically. We will notify you of material changes via email or prominent website notice.

11. Contact

For privacy-related inquiries:

Privacy Officer
The Daniel Morante Company, Inc.
PO Box 10535
Naples, FL 34101
privacy@pacyworld.com